Who We Are

We are a wedding dress company with over 20 years of experience making European bridal gowns. We have helped more than 50,000 brides in 30 countries find their dream wedding dress. Our gowns are sold online, in many bridal shops in Europe and in our showrooms in Portugal, Ukraine, Poland and Canada. We strive to offer each bride a unique alternative to buying a run-of-the-mill dress from a mega-chain store.

Our cozy little Canadian studio is located in Mount Pleasant at 416-2050 Scotia St, Vancouver. We share the space with other like-minded wedding vendors. While you came for the dress, you might also find a wedding florist for your big day!

You can chat with us live through Facebook Messenger or fill out the contact form. We are located in the Pacific Time Zone (PT). One of our team members will contact you as soon as possible.

Once you've decided on the dress, you can place your order through our website by selecting the dress color and size. If you are choosing the Custom Size option, you will be prompted to enter your measurements and upload photos. You can message us if you have any questions; we're here to help.

Shipping policy

Enjoy free shipping worldwide

Dresses are shipped directly from our Ukrainian location. Most dresses will be ready within 6-8 weeks including shipping to your door. We will provide you with a tracking number once your dress is shipped.

We don't charge any taxes or fees for all our dresses (the exception is British Columbia, where 7% PST will apply). If you are in a country other than Canada or the US, customs duties might apply and will be collected by the shipping carrier.

Depending on where you are located we will use USPS, Canada Post, FedEx, UPS, DHL, etc. Rest assured you dress is in good hands!

We can expedite your order to 4 weeks for a small fee. Ask us how.

Returns and exchanges

Our goal is to provide you with a stress-free shopping experience. If you are not completely satisfied with your purchase, you can return the dress for a full refund. Returns are only accepted for standard size dresses. Custom size dresses made to your measurements and dresses that are customized are final sale.

To initiate the return process, please email us at info@maximabridal.ca within 7 days of receiving your dress. After receiving the return authorization from us, you will have another 7 days to ship the dress. A Canadian address will be provided. You are responsible for all costs associated with the return of the product including any damage that might occur during transit. All sales are final if the return is not requested within 7 days. All returns must be in their original condition: unworn, unwashed, unaltered, undamaged, clean and with all tags still attached.

Place your dress in a clean plastic bag and pack it securely inside a shipping box. Use the original shipping box if you can and attach shipping label. You are responsible for all costs associated with the return.

Your refund will be sent to the original form of payment you used to place your order. Refunds can take between 3 to 5 business days to be credited back to your account.

Size and Measurements

We offer both standard size and custom size options

Each dress requires unique measurements. You can find which specific measurements are required for your dress on the dress page when you select "Custom Size". 

If you are ordering your dress in a standard size, make sure to check out the Size Chart on the dress page. If you are between sizes, we recommend you choose the larger size to allow for alterations by your tailor.

A complete measurements guide with photos can be found here. We recommend you get your measurements taken by a professional. If this is not possible, have someone help you out.

Although this is optional, we recommend you upload photos of yourself taken with clothing from the front, profile and back. This will allow our dressmakers to verify your measurements to ensure the best fit for your dress. Your privacy is really important to us and your photos will not be kept on file.

Customization

We can customize any dress to your taste and specifications

All dresses will be made in the same color they are shown in. Many Maxima Bridal dresses can be made in white, ivory or champagne. If you want a different color than the one shown in the photos please let us know when you place your order.

We can customize any dress to add or remove features, incorporate elements from another dress, etc. Share your vision with us and we will make it come to life!

We do most customization free of charge. Substantial customization might incur an additional charge. Please contact us for a quote.

In some cases, your dress might require some alterations so that it fits you perfectly. We don't offer or cover alterations.